She was an excellent agent, my needs were all met, she was able to answer questions, and all my needs were
met satisfactorily! Good job Lindsey!🌹
Sharon
Cape Girardeau, Missouri
Drenda was easy to work with and always available to answer any questions!
Cindy K
Anaheim, California
Shannon was great on this cruise. This one happened by accident. With the cruise stoppage due to Covid, I had a lot of cruise credits built up that had to be used. I had used a Carnival credit to book in September of this year. Suddenly I had a RCCL credit that had to be used as well. I found an RCCL cruise in September that was a perfect fit, but it meant cancelling Carnival.
An attractive offer appeared for this April. Shannon booked my RCCL for September, moved the Carnival booking from September to April (change of date, port, and ship, but she was able to avoid all penalties). At the same time she was juggling credits for me for three other cruises. Even though this is cruise 17 she did a telephone walk through with me before my sail date. It was helpful as things have changed. I booked my own hotel & flights, Shannon was cool with that. Whether you book the full package or just some items with them, Elite and Shannon still give full service.
Docksider21
Midstate, Missouri